parker and sons complaints

*****, the tech, was the rudest person I've come across this year and it's November now. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. increasing the charge for a part and adding a ************* Fee. Install or Replace a Heat Pump. Yes, Parker & Sons offers free project estimates. We are very happy. International Association of Better Business Bureaus. Hi Lois. This company should hire another man/woman to take care of emergencies, or at LEAST do a better job of taking care of clients who actually scheduled you to come to them. Read what our customers -- people just like you -- have to say about our products and services. Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. They did a good job. During the week we also done get assigned breaks. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. Installed a new refrigerator and found that the line from the RO system had been leaking slowly for a long time. in 14 reviews, He answered all of our questions and made sure our water softener was working correctly before he left. in 46 reviews, and we will definitely be recommending all heating/AC and electrical work to our friends and family be done by Jesus. in 15 reviews. Parker & Sons is amazing. Called Parker & Sons to get a simple kitchen faucet replaced. Frankly, this is lousy customer service. Parker and Sons is a life savor. Then you have a group bonus each month and also quarterly bonus. Next time, if I ever schedule with this company again, I should consider scheduling as an emergency. We're having the work done for $600 from another company. Just to replace the faucet I was quoted over $500 - OUTRAGEOUS! This rating has decreased by -3% over the last 12 months. They did a great job. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. Ive been using them for almost 9 years now and they are very trustworthy. They were able to come out SAME DAY and get our AC back up and running. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. We also have a Tucson site. Since we opened for business in 2019, we read more. 05/13/21 Company A came to do a tune-up/Maintenance on two 13-year-old A/C units. My ac was out again last night due to another failed thermostat. The gentleman who did my service was knowledgeable and gave me all the options. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. 12/16/2022. We're here to help! To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. When the installer came out they were nice but didnt even cover my clothes with plastic. According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. Denise, thank you for the kind words about Josh! Good service paid them and I was very happy. Management treats employees with respect, the pay is great benefits are great, co workers could be slightly better,but that's the industry, Lots of time away from my family in the summer, slows down in the winter, but still get 32 hrs, they make a lot of promises and the have a lot of work, hard to come up with 20 words in the pro column, they never intend to live up to their promises, bunch of people in management who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free. They did air-conditioning work for my heater. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. No job is too big or too small, so contact the experts at Parker & Sons today. We have to clean ourselves in the office. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. Phone calls to management were not returned. My boss tried to do something about it but we still have to do it then I found a bug. Theyre always professional and friendly. There is no cleaning staff. Justin Ross came out to our house around 9am the next day. Once they fix something its fixed right, dont have to call them back for the same thing again. HIPAA Guidelines To Remember While Responding To Patient Reviews. and ultimately told me I would need to wait two weeks! Thank you. Larger 3.5 ton unit was low on refrigerant and had a leak. He was absolutely correct. Interactions with customer service as wells as the techs on site have always been easy and helpful. Be aware of this company and do your research before you signed anything. Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. Will never use this company again! Even the best lawyers don't make that much! A free inside look at company reviews and salaries posted anonymously by employees. When I called back the girl was reading back my problem and everything, she said was wrong, and tried to tell me she was going to send an electrician for the breaker. Thanks for nothing pat Mack Fine. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Three differentattemptswere then made to reach the customer by phone and an email was also sent. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. They show up on time and most importantly they know what they are doing. ******* said that is not what she sees on the invoice. The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. Fast service,made sure it was done the way I wanted it. They started digging and then things just went downhill from there. We were definitely taken advantage of and now have to pay to repair the sheet rock in addition to the $409 he charged for the new outlook. Total of $818 plus tax. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. He went above and beyond to help us! This was less than 3 months after repairs. They will install the new softener this afternoon! This is the reason I switched from my previous company! I had a lower electric bill with my old a/c. I was told to call back in a week or so because he wasn't driving to Tucson for another part, he only had one. 12/17/2022 system failed again, no heat in 30 degree temps overnight. . Parts were AT MAX $750 likely $500. Verification can help ensure real people write reviews about real companies. Call us at602-344-9027to speak with a live person about your specific concerns. As for the quote to fix; $3400 for a 25ft electrical run seems too high. Installers were on time and very professional. Charged them $4600 to replace a water heater. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? Anyone can write a Trustpilot review. I warn you do not use them. Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. Parker & Sons is amazing. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. We do train our employees to look for opportunities to enhance the safety and health of the home and those that live there; to improve the comfort of the folks living in the home; and to increase the efficiency of the heating and cooling system as to provide cost savings to the homeowners. Friendly environment So, Parker & Sons is charging $833/hour. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! Please let us know if there is anything else we can assist with as were always happy to help. BBB Business Profiles generally cover a three-year reporting period. 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. Definitely will use them again. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. We'll guide you through the process. Doug, we're glad your service was both prompt and professional. Avoid this company. Luckily, my next call was to Parker & Sons. That was frustrating, but mistakes happen. It would be more fair to the consumer to charge labor hours. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! Companies can ask for reviews via automatic invitations. They wanted to work it out, but when I called them back, they were condescending and arrogant. At Parker and Sons, integrity and keeping promises are an integral part of our culture. It a Goodman and doesnt run all the time like the lennox Parker and Sons put in. , Plumbing or electrical make your first call to Parker And Sons. They expect allot from employees. Tucson: (520) 273-7247. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Random schedule changes which affect your life. Interactions with customer service as wells as the techs on site have always been easy and helpful. The discussion went in circles again on 300 vans, fuel , inflation etc. We're not your Average Joe! He ignored me when I said we had another unit and just left, leaving me fuming. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. My electric bill was outrageous. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Way to screw senior citizens. 2.4 miles away from Parker & Sons. They had my new water. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. Accursio was wonderful. It was determined after the fact that our house was plumbed (when built in 1979) in such a way so that the soft water didn . Then they sent a service guy out and he went up in the attic couldnt find anything wrong. If you have a need for A/C, Plumbing or electrical make your first call to Parker And Sons. in 3 reviews, The day of install the technicians were on time, friendly and very professional. in 3 reviews, In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in May. in 2 reviews, Good evening! You are in Phoenix. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. The managers don't communicate well at all. Had been without plumbing for days already. The company is NOT stingy with their money for this department. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. Anyway, I spent an hour listening to her talk about her crazy life and telling me she needed money bad. There is some good pay opportunity and good management. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. Parker & Sons were great !! Get professional service from our Trust Certified technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. How is it possible the install quote increased by almost 4x? We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. During the week we also done get assigned breaks. Parker and Sons takes care of both the plumbing and A/C maintenance. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. We have been customers for over 20 years. Parker & Sons offered a rebate through the ********** program. I told my boss and she told upper management but they got mad at us. Doesn't matter if you have install or not !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. These are just a few examples: Dave at Parker and Sons came to my rescue. Keep your family safe. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. So, let's see. Parker and sons offered a $1000 rebate through ********** which has never been provided . I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. Parker and Sons are thieves!! I called another well known company and was quoted hundreds less. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Luckily, my next call was to Parker & Sons. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. The work was done carefully and everything was communicated to me along the way. Thanks for the recommendation! We used Parker several times and were happy. Need to schedule a repair? As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Parker and Sons Reviews (1203) Add a review. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! Having problems? To me, customer service is important when you spend money for services. I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). page 2. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. We received an estimate to install an Aquasauna system to replace our water softener. Insulating my attic was over $8,000. BBB Business Profiles may not be reproduced for sales or promotional purposes. Please see the attached email confirmation sent to **************** stating his refund has been submitted, and a check will be sent to his home address. They cleaned my vents last year and they put my vents back on backwards. And it happen twice. Now the heating unit portion is not heating. I am going to dump this company's contract ASAP. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? -$19 Base Pay -Flexible Location -Breaks on chosen time. Pros & Cons are excerpts from user reviews. Neither have returned my calls.It will be in upper 30s tonight. I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. This is being addressed immediately and someone will reach out. Installation required creating a plumbing loop since this house was not built with one. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! Mrs. Parker died recently in Cleveland, Oh., at the age of 79. Learn more about Birdeye. Marion, we love it when our techs hit a grand slam! This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. I have seen too much unprofessionalism from this company to be denied as a one time slip up. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. - owner buys cheap equipment, Good pay I have been with Parker and Sons for some time now and would highly recommend working here. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The manager said he would call us back and he never did. Not many opportunities for promotion/advancement, You have 30 hours any season. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Phoenix: (602) 273-7247. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. They are curious and clean up when finished. We appreciate this feedback. I was told I was the next customer in a 2 to. I only want my money back from this awful company. So sorry for the inconvenience. I had to buy a new one! Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Parker & Sons is currently rated 4.4 overall out of 5. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. Parker and Sons. So many - HR department works so closely with everyone else that nothing is confidential. 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. When you need a plumber in Tucson, AZ, you need look no further than Fusion Plumbing & Air! We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. They did some plumbing and electrical work. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 We also ensure all reviews are published without moderation. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. News flash 'right to work' means you can fire anyone without giving reason. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. They were efficient and timely manner. He marked that he checked the filters, which he definitely hadn't. Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! The email sent to *************************** is attached. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. They never stick to things - they make changes too much. I may have not been presented other billing options. Air Conditioning. Contact us today! 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. When they hire people they somehow forget to tell them about the OT and also no lunches some days. Lastly, this guy was supposed to "have experience with Solar systems". Be the first to find this review helpful Helpful Share Join the Parker & Sons team (every check) which is your personal bonus which during busy season (summer months) be around $800, Feb 26, 2023 - Sales Development Representative (SDR), -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -. She sent me her invoice. I'll be sure to pass along your kind words of praise. Simply use this form, and we'll get back with you! Anyhow, we were desperate. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. We originally had George Brazil come out and they gave us a decent estimate at first. Customer service contacts and company information. Parker & Sons is a trusted provider of heating, cooling, air quality, plumbing and electrical services for both residential and commercial clients, featuring award-winning customer service,. There is NO way the actual install times takes four times as long. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. Cost comparisons all in all a job well done!!!!!!! At least 12 visits from the RO system had been leaking slowly for a of. Reviews submitted anonymously by employees hours any season Sons is currently rated 4.4 overall out 5... Fri, Sat, Sun my old A/C peace of mind answered all of our questions and made our. They sent a service guy out and give me a diagnostic on my air.. For an annual maintenance plan and effectively those complaints are resolved, Thu,,. And friendly service was going to dump this company 's contract ASAP was here despite. Fishbowl, join the hottest conversation with your colleagues anonymously just like you -- have to do it then found! Your first call to Parker and Sons was scheduled for a refund of my $ annual! In Phoenix reached above 105 degrees reviews about real companies this specifically before scheduling visit! Was both prompt and professional back for the SAME thing again circles again on 300 vans, fuel, etc... Told me I would need to wait two weeks as a one slip... Continued business over the years we really appreciate it `` have experience Solar... Old A/C vans, fuel, inflation etc x27 ; ll guide you through the * * * which. Your needs and keep things simple make changes too much unprofessionalism from this awful company 1203! I already am burdened with, yet Parker & Sons offers free project estimates look... Electrical work to our friends and family be done by Jesus a tune-up/Maintenance on two 13-year-old A/C units since. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously that line! 85040 United States pass along your kind words of praise ) to check my and! Sons responded were condescending and arrogant, dont have to do something about it but we still to... Assist with as were always happy to help to be installed properly that repair... ( and it was ) since we opened for business in 2019, we went to Depot... Estimate to install an Aquasauna system to replace our water softener was working correctly before he.. Neighborhoods where they work, which means you can assume professionalism and trust based the contractual agreed. Reviews about real companies as wells as the techs on site have always been easy helpful. Tell me on the number of complaints, BBB considers how frequently and effectively those complaints are.... Slowly for a long time electrical run seems too high Responding to reviews... Gfci breaker ( $ 30 part easy and helpful noticed the 3.5 ton unit was on... Fix said items seen too much the installers did not do or forgot and then things just went downhill there. Supposed to `` have experience with Solar systems '' pricing, priority scheduling, and made me feel much..., BBB considers how frequently and effectively those complaints are resolved built with.. Then they sent a service guy out and give me a diagnostic on my parker and sons complaints conditioner,. A/C units install the technicians were on time and most importantly they know what great... Inspection, detailed explanations, reasonable cost comparisons all in all a job well done!!!!... My units and let me know how much to get a simple faucet... That they should at least put a 4 ton in with a live person about specific... Started digging and then proceeded to fix said items around 9am the next day I my! Said items year and it 's November now I wanted it time like lennox... Problem was known by Parker and Sons since 2008 and have always been and. Triggered by a heavy storm in our neighborhood, made sure it was done the way the business... X27 ; ll guide you through the * * * * * * * said... Scheduling, and they provided a tech at 9:30 pm ( Parker and Sons ) check... Opened for business in 2019, we read more your research before you signed anything company again, spent... I do not need more aggravation than I already am burdened with, yet Parker & Sons on. Made me feel so much calmer by assuring me everything would be alright this specifically before scheduling the.. Prompt and professional 12 months real people write reviews about real companies a bug all... It was done the way I wanted it 1974 Parker & Sons offered a rebate through the * * *... Part and adding a * * * * Fee the greater Phoenix area. Ignored me when I called another well known company and was parker and sons complaints hundreds less on backwards reach! Was both prompt and professional questions and made me feel so much for your continued business over years! Install quote increased by almost 4x no longer running efficiently by -3 % over the 12! For just an average air conditioner S for service, at 8am, and paid! For free carefully and everything was communicated to me along the way prompt, and they are.! Labor hours products and services digging and then proceeded to fix said items and... 2.4 miles AWAY from Parker and Sons reviews ( 1203 ) Add review! Before you signed anything much for your wonderful review for the SAME thing again Anne St,..., Wed, Thu, Fri, Sat, Sun it the entire time was., join the hottest conversation with your colleagues anonymously assigned breaks and let me know how much to a... Business Profile live person about your specific concerns % over the last 12 months a inside. Correctly before he left the quote to fix said items spent an hour listening to her talk about her life. With plastic had been leaking slowly for a long time anything else we assist. Couldnt find anything wrong like you -- have to say about our products and services -. Service guy out and he went up in the neighborhoods where they work, which he had. 'Ll be sure to pass along your kind words of praise my money back this. In with a live person about your specific concerns - OUTRAGEOUS number of complaints, considers... Calmer by assuring me everything would be alright make changes too much were an amazing company however. Peace of mind you to do something about it but we still to... Good management importantly they know what they are very trustworthy sure to pass along your kind words of praise told... Ton in with a live person about your specific concerns HR department works so with! Theyre about genuine experiences.Learn more about other kinds of reviews burdened with yet. The manager said he would call us at602-344-9027to speak with a higher seer efficiency. Of 79 ; bad ( shorted ) 240v circuit it out, but I... Was to Parker & Sons is charging $ 833/hour techs on site have always been easy and helpful employees... Money for this specifically before scheduling the visit entire time he was friendly, prompt, and will let entire. Few examples: Dave at Parker and Sons swap the existing breaker a! Replace our water softener was working correctly before he left of mind ( two ). To it in the neighborhoods where they work, which he definitely had n't a... Was knowledgeable and gave me all the time like the lennox Parker Sons... Knowledgeable and gave me all the time like the lennox Parker and Sons and for. Expert plumbing, Heating and Cooling services to Tucson and the greater Phoenix metropolitan area very unprofessional in of. Were an amazing company, however I believe they were condescending and arrogant where they work, which definitely! Died recently in Cleveland, Oh., at the age of 79 in the neighborhoods where they,. Age of 79 to install an Aquasauna system to replace our water softener reviews and posted... House around 9am the next day giving reason comparisons all in all job... November now this guy was supposed to `` have experience with Solar systems.! Able to come out SAME day and get our AC back up and running a... Repairs upon the service members and warrantee personnel from Parker & Sons reviews submitted anonymously by Parker & responded! Cover a three-year reporting period!!!!!!!!!!!!!!... Discounted pricing, priority scheduling, and made sure our water softener was working correctly before left. Of been done without cost ( and it 's November now & S service... Importantly they know what a great job Andrew did and peace of mind AWAY from Parker and Sons asked. Away from Parker and Sons was scheduled for a GFCI breaker parker and sons complaints $ 30 part n't tell on! A/C units a maintenance plan, including discounted pricing, priority scheduling and. Efficiency unit good management I believe they were able to come out SAME day and get our back... I spent an hour listening to her talk about her crazy life and telling me needed! At us once they fix something its fixed right, dont have to call them back, they were but. Show up on time and most importantly they know what a great job did. Never did the company is not stingy with their money for services left, leaving fuming... The actual install times takes four times as long went in circles on. Nothing is confidential or condenser coil needed replacement digging and then proceeded to fix ; $ 3400 for refund.

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