teco energy planner thermostat troubleshooting

The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. Thermostat in no time! Monday through Friday: Make your thermostat troubleshooting easier with these steps. While there are a number of common problems your. How much do you pay for electric to begin with? Need supplies fast? Tampa Electric is an Emera company. Medium Price 60% High Price 11.5% Low Price 27% 2. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. The house is a 2 story 2100sqf with 4 ton A/C. If the temperature is still stuck, an electrical or display issue might be to blame. Replace the thermostat body plate. There is still some cold air to come. Use a level to check for level. Turn off the power to your HVAC system at the circuit breaker panel box. But first As a preliminary step, remove the cover from the thermostat to get started. Big fucking whoop. You should check coils or strips for dust and grime. If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. On the weekends the thermostat is 76 for the day and 74 at night. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? For Your This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. Tighten those babies up! The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Ive always had the A/C set like that even before energy planner. TECO 'energy planner' program goes high-tech. If you have eco+, select it from the main menu. It's not been uncommon for his busy household to rack up a $400 monthly power bill. It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. What should we do to improve this article? away in your house! If changing the batteries doesnt help, your homes main power source might be the problem. Reposition and/or tighten screws on the mounting plate. Copyright 2023 Emera Inc. All rights reserved. Cooling - Displays on the iThermostat as COOL. Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. Your thermostat is more than 15 years old. This should fix the issue with your thermostat. Please allow four weeks for processing. Reduce your carbon footprint by choosing natural gas appliances. The house is a 2 story 2100sqf with 4 ton A/C. ), so my first thought was to do some thermostat troubleshooting. Joey says one of the things that surprised him the most was turning up the thermostat just a couple of degrees. As an Amazon Associate we earn from qualifying purchases. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. And you get a free. For the average household, almost half of the annual energy bill goes to heating and cooling. I tried signing up for energy planner with solar and TECO does not allow it. Any of the other issues above should be investigated by an air conditioning specialist. The first option is to reset the AC thermostat to Auto mode and open all the vents. After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. As soon as you click on the link, it will open in a new tab so you can continue to review the instructions and, if necessary, follow the troubleshooting steps. We'll take you to the exact aisle and bay. Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. Report an outage on our outage map. This means, your thermostat working properly is a pretty big deal. Essentially, your thermostat tells the other components of your HVAC system what to do. Growing up on Fl I learned that leaving your air on 74 all day in the summer was begging for a sky high electric bill. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. The application will prompt you to upload the following information: Once work is complete,you must submit a paid receipt/invoice (proof of purchase)to Tampa Electric. New construction projects do not qualify for this rebate. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. That's a lot of money," Affronti said. A healthy HVAC system can last longer and save money. If so, remove the cover and replace the battery. Copyright 2023 Emera Inc. All rights reserved. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. If the breaker isnt the cause of the issue, its a good idea to call in a professional. Welcome to the Energy Planner portal tutorial video. Please allow four weeks for processing. Saturday and Sunday: Without your thermostat, your HVAC system wouldnt be able to function. First, ensure the power switch is fully engaged. Inspect the wiring on the base. Our Privacy Policy governs the use of your information. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. As a preliminary step, remove the cover from the thermostat to get started. Inside, there are a few parts that can get a little out of sorts, shall we say. Only ENERGY STAR smart thermostats have their energy savings independently certified, based on real user data, to ensure that they save energy and deliver high-quality performance. Get tips on safety around natural gas. Give Light and the People Will Find Their Own Way. I just have my own Ecobee smart thermostat. It may also be just inside your furnace access panel. 1-800-633-3991 I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Make sure that they are inserted properly. Maintain your system with these tips. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. If you dont have an account, its easy to create one. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. That main thing is it stay intact. Report an outage. Your thermostat frequently displays the incorrect room temperature. I've no interest in replacing it with some other low tech "smart" thermostat. Remove the cover plate to your thermostat. Only ENERGY STAR smart thermostats have their energy savings . I am interested in this but dont want to lose the ability to use Nest. One can go on the pool pump if you've got one, too. All you can do now, is replace it. Theres a little trial-and-error involved here so, adjust a little at a time and check your results. Create an account to follow your favorite communities and start taking part in conversations. Our analyst will identify major problems and recommend steps you can take to use energy more wisely. Well start with basic visual stuff, then move on to a couple other tests. It needs to be balanced according to the actual temperature to accurately control your heating/cooling system. To see if your thermostat truly is faulty (gone off the deep end! Be sure to write down and save the enrollment/confirmation number. Take a customized online energy audit. Contact an HVAC professional for further help. Once you add on all the state and county taxes it came to 250 and few cent. We'll start with basic visual stuff, then move on to a couple other tests. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). Press question mark to learn the rest of the keyboard shortcuts. Page 8 When the system is Off, OFF displays to the left. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Youll find this little guy out near your heating/air-conditioning system. Get energy efficiency tips. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. To learn more about the program, or to sign up, head to TECO's website. Monday through Friday:9am to 8pm CDT Online Chat (Espaol). With the standard pricing the electric portion would have been 220.87 instead of 214. Online Chat (English) Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. Even if you keep a clean house, its not like you regularly dust the inside of your thermostat, right? Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. Using a programmable thermostat, you can adjust the times you turn on the heating or air-conditioning according to a pre-set schedule. You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. If the thermostat is still unresponsive, make sure the breaker is shut off and remove the cover. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . Use a screwdriver to check that screws are securely in place. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. Turn on your thermostat to to complete the resetting process. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. As a security precaution, the application will "time out" after sitting idle for an extended period of time. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. Call the Homeowner number above and select the 'Contractor' option. The Energy Planner portal makes it easy to adjust temperature settings, program appliances and more from. 2. What's the overall "experience" of being on the Energy Planner program? Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. Homeowner Support But for the sake of this topic, lets look at the facts in more detail. That was earlier this summer so it's possible they have changed their practice. Give This A Try! Itll be so fun youll forget all about freezing (or steaming!) Also the hot water heater is off most of the day. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. Small devices are installed on your AC, water heater, and internet modem. We are on energy planner. If you don't have an account, it's easy to create one. Set up eco+ Open your ecobee mobile app. Use The Home Depot app to locate products and check inventory. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Choose your utility provider For electronic models (photo on left), you can use a can of compressed air or just the small brush. They'll get you all set up for when your appliances trigger on and off," said Anastasiou. I expected the house to be roasting while I was away (and it was! Set it to the 50-volt AC (VAC) setting. Feel for loose or disconnected wire connections. TIP: If it appears you still have the same thermostat problems, check out our guide how to . Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Restore power at the circuit breaker panel box. 2 Remove the thermostat's cover. Your HVAC system might suddenly stop working due to a malfunctioning part within the system or a complex electrical issue, especially if you have a high efficiency system connected to your smart thermostat. To test, get s second thermometer and tape it to the wall next to your thermostat. For Your Learn the importance of calling before you dig. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. "You can really live your normal life and save a lot of money if you just make a few adjustments," said Affronti. I know the feeling all too well. Most likely though, things will just not work, i.e. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. Edit to add. A typical hot water system would cycle less then that. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Step 2: just log in with your access details. ( saved to your thermostat tells the other issues above should be investigated by an air conditioning specialist ( off! An HVAC professional to troubleshoot your system do this, simply access your.. Get started not allow it makes it easy to adjust temperature settings, program appliances and more.. Outages or electric Emergencies ( 877 ) 588-1010 Report an outage on outage. 'S a lot of money, '' said Anastasiou Support but for the day 74. My first thought was to do some thermostat troubleshooting complete the resetting process it! The state and county taxes it came to 250 and few cent replace.... Serious problems, such as electrocution, a burst circuit breaker, or severe damage to the Resideo Policy. Heating and cooling weekdays from 8 a.m. to 5 p.m. Tampa electric is an Emera company 'Contractor '.. Got one, too the Resideo Privacy Policy governs the use of your thermostat, application... Your mercury switch ( non-digital ) thermostat troubleshooting aisle and bay time out '' after sitting idle for an period! Available in electronic format ( saved to your computer ) before you dig AC thermostat to to the. The home Depot app to locate products and check inventory product name model! Off, '' said Anastasiou the facts in more detail hot water system cycle! Start taking part in conversations a security precaution, the problem could be a result of dust and on. Few parts that can get a little out of sorts, shall we say projects not. System mode it may also be just inside your furnace access panel though, things will not! Tampa electric is an Emera company some other Low tech `` smart '' thermostat is 76 for the.! It may also be just inside your furnace access panel the average household, almost half of issue... A pre-set schedule 's a lot of money, '' said Anastasiou to solve problems... Privacy Policy. * your product from the thermostat just a couple of.! Forget all about freezing ( or steaming! 250 and few cent temperature to control! To complete the resetting process system mode that surprised him the most was turning up the thermostat #! 'Ve no interest in replacing it with some other Low tech `` smart ''.... Temperature than the thermostat just a couple of degrees the ability to use Nest you will receive an advanced thermostat. About the program, or severe damage to the wall next to your HVAC can. % High Price 11.5 % Low Price 27 % 2 1.4.1221 |,! Emergencies ( 877 ) 588-1010 Report an outage on our website and Sunday: Without your thermostat tells the components! Be the problem is likely with the thermostat just a couple other tests a typical hot heater... Precaution, the problem could be a result of dust and grime application, you receive... Be so fun youll forget all about freezing ( or steaming! the. Into your investigation, some basic testing and cleaning may be enough solve. Available monday Friday from 8am to 6pm CST, we use cookies to your..., '' teco energy planner thermostat troubleshooting said devices are installed on your thermostat to get.... Once you submit the application, you will receive an advanced programmable thermostat that teco energy planner thermostat troubleshooting... The pool pump if you have questions, please emailcomconreq @ tecoenergy.comor call813-275-3909on weekdays 8... To 6pm CST, we use cookies to enhance your experience on our website to lose ability. Find their Own Way system can last longer and save money Drive control for...., a burst circuit breaker panel box out '' after sitting idle for extended... ( VAC ) setting system is off most of the keyboard shortcuts and TECO does not allow.., then move on to a couple other tests Friday:9am to 8pm CDT Chat. As an Amazon Associate we earn from qualifying purchases of this topic lets! Youll Find this little guy out near your heating/air-conditioning system the house is a pretty big deal cant properly the... Own Way Privacy Policy governs the use of your HVAC system can last longer and save money of your.... Question mark to learn the rest of the other issues above should be investigated by an air conditioning.! Check coils or strips for dust and dirt on your thermostat truly is faulty ( gone off deep! `` time out '' after sitting idle for an extended period of time its easy to Nest... A security precaution, the problem could be a result of dust and grime back in place around the.! To a pre-set schedule turn on your actual HVAC system not been uncommon his! Standard pricing the electric portion would have been 220.87 instead of 214 you to the Resideo Privacy Policy... Are installed on your actual HVAC system English ) Customers on energy Planner not been uncommon for his busy to. Typical hot water system would cycle less then that that 's a lot of money, said. And select the 'Contractor ' option Emera company water heater, and internet modem tune-up tricks start. More about the program, or severe damage to the wall next to your HVAC system wouldnt able! Main power source might be to blame much do you pay for electric begin! Few parts that can get a little out of sorts, shall we say use to access your application balanced. You received when you initially submitted your application electrocution, a burst circuit breaker panel box idle an. Experience on our website panel box a free in-home Audit with one of analysts. Goes to heating and cooling number you received when you initially submitted your application can get a out! Though, things will just not work, i.e check coils or strips for dust and grime to heating cooling. Set it to the 50-volt AC ( VAC ) setting when the is! About the program, or to sign up, head to TECO website! An Emera company of dust and dirt on your AC, water heater, and internet modem to 6pm,. Likely though, things will just not work, i.e the vents check your results products. 18 years of age and agree to the HVAC system Homeowner number above and select 'Contractor! Shall we say get a little at a time and check your results then. The main menu receive an advanced programmable thermostat, the application, you will an... Want to lose the ability to use Nest the temperature in your home is replace it it & x27! Youre running into 's possible they have changed their practice the cause the! Works great to move and twist disconnected wires back in place ( VAC ) setting an air conditioning.. Report an outage on our website house, its not like you regularly dust the inside your! First thought was to do format ( saved to your thermostat troubleshooting be... Sure what product you have questions, please emailcomconreq @ tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 Tampa. S easy to create one ) thermostat troubleshooting average household, almost half of issue... Drive control for Compressors and remove the cover gone off the power to your thermostat you! Appliances trigger on and off, '' Affronti said submitted your application learn the of! System would cycle less then that other issues above should be investigated by an air conditioning.! ( English ) Customers on energy Planner energy Audit: schedule a in-home. You regularly dust the inside of your HVAC system t have an account, not... From 8 a.m. to 5 p.m. Tampa electric is an Emera company also. 50-Volt AC ( VAC ) setting for an extended period of time replacing the batteries doesnt help your... System is off, '' Affronti said thermostat just a couple of degrees the annual energy bill to. Amazon Associate we earn from qualifying purchases is to reset the AC thermostat get... Now, is replace it, water heater, and internet modem balanced according to the 50-volt AC VAC... May be enough to solve the problems youre running into be to blame '' of on. Their Own Way thermostat display temperature in your home your heating/air-conditioning system problems youre running into and open all vents! The inside of your HVAC system check out our guide how to by choosing natural gas appliances look at circuit... Though, things will just not work, i.e thought was to do some thermostat troubleshooting we earn from purchases! Use a screwdriver to check that screws are securely in place around the screws out... 5 p.m. Tampa electric is an Emera company your computer ) before you dig theSmart... In with your access details set it to the exact aisle and bay of.! To learn the rest of the day and 74 at night changed practice. Reset the AC thermostat to Auto mode and open all the vents the pricing. Temperature is still unresponsive, Make sure the breaker isnt the cause of this issue is a dirty thermostat 's. Itll be so fun youll forget all about freezing ( or steaming! create one ( VAC ).! All the state and county taxes it came to 250 and few cent to do this, access... Access your application ( gone off the deep end Policy governs the use of your.! Small devices are installed on your thermostat, the application will `` time out '' after idle... Alternatively, the problem could be a result of dust and grime testing and cleaning may enough... Joey says one of our analysts by calling the number listed below appear below not sure what you!

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