olaplex lawsuit hair loss

3 Hair Repair Perfector, which was sold at Sephora, contains butylphenyl methylpropional (lilial). Olaplex covers a wide variety of different hair products that help your hair grow. The filing stresses that benzene is so dangerous that the beauty industry has stopped using the ingredient and voluntarily pulled hair care products containing the substance from stores. Add Your Comments. Please contact the moderators of this subreddit if you have any questions or concerns. There is a lawsuit that says the companies cause-- the company's products cause hair loss and other problems. ', The CEO added:'Our products are designed to relink broken hair bonds, not cause hair damage.'. Olaplex is facing a lawsuit from customers claiming its products damaged their hair. Sparks makes it clear she is not affiliated with this lawsuit, and her opinions are not to be taken as legal advice. Revolution Beauty 'don't deliberately copy anyone', Ariana Grande claims Forever 21 'stole' name, Human error to blame for train crash - Greek PM, At the crash site of 'no hope' - BBC reporter in Greece. It also . Those claims are false, states the lawsuit, which was filed last week in the U.S. District Court Central District of California. It is going to be very hard for the plaintiffs to prove the damage is truly related to the product, especially when Olaplex has shared the results of rigorous, industry-standard safety tests.. Reach out to Alex Bitter at abitter@insider.com or via encrypted messaging app Signal at (808) 854-4501, Allana Akhtar at aakhtar@insider.com or on Signal at (248) 760-0208, and to Sindhu Sundar at ssundar@insider.com or on Signal at (984)-377-3887. On Feb. 9, Olaplex was sued by a group of 28 customers in California who said they suffered hair loss and damage after using the brand's products. Video, At the crash site of 'no hope' - BBC reporter in Greece, Harry and Meghan told to 'vacate' Frogmore Cottage, Rare Jurassic-era bug found at Arkansas Walmart, China and Belarus call for peace in Ukraine, Ed Sheeran says wife developed tumour in pregnancy, Fungus case forces Jack Daniels to halt construction, Beer and wine sales in Canada fall to all-time low, Man survives 31 days in jungle by eating worms. Olaplex was not immediately available for comment. Now, nearly four years later, Olaplex is better equipped to handle lawsuits of this nature in terms of resources and knowledge, and they know what theyre fighting for. Doesn't seem like a lot, but I've used it only seven times and half the bottle remains. ", She told "GMA," "We are seeking punitive damages to deter Olaplex from engaging in any further wrongful conduct.". In January 2022, Olaplex removed lilial from the product globally but landed in hot water in March over reports that the UK and European Union were considering a ban on the product, which turned out to be false. Olaplex is a company that sells a variety of hair products. Some users seeking refunds said their hair was damaged or fell out after using the product. The CEO of the luxury haircare brand Olaplex has come out fighting against a $75,000 lawsuit in the wake of users worldwide complaining the products 'cause hair loss and damage'. No, the lawsuit detailed on this page is not a class action, a type of lawsuit filed by one or more individuals on behalf of a larger group who allegedly suffered a similar but relatively small injury, usually financial in nature. A review of an archived version of Sephoras website shows that the beauty retailer required Olaplex to remove lilial from its products in 2020 or early 2021, the case says. "Although we believe in the safety of our products, we also believe in providing the best customer service and we would be more than happy to assist with your purchases made within the last 12 months from OLAPLEX.com or an authorized retailer," the company stated. Olaplex has not recalled any of its products in the wake of the lawsuit. The second most common reason Olaplex made or is causing your hair to fall out is due to using it incorrectly. Olaplex is commonly used in hair salons and built its reputation as a brand which focused on repairing damage hair bonds due to chemical treatments and coloring. As Olaplex products are highly nourishing, if you apply the treatments near the roots of your hair you will clog the follicles and cause hair loss. Again, Olaplex products passed this test. Wong shared the Instagram to her personal LinkedIn, adding the caption Olaplex fires back with facts and science. The post received hundreds of likes and a barrage of comments applauding Wong for her straightforward response. The public statements make it clear that the company is aware of these issues, and the comments under these posts indicate that there are many complaints regarding hair loss caused by the product beyond the 28 named in the suit. Have you tried @Olaplex? The company is also facing lawsuits. 6, Olaplex No. The case has not ended as of this article, but they seek $10 million in punitive damages. "The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker," the suit says. Genute told Insider she started using Olaplex shampoo, conditioner, leave-in treatment, and oil at the end of 2021. Vicks VapoRub to Stimulate Hair Growth: Does it Work? The makers of the hair treatment range Olaplex Holdings and Cosway Co., Inc. will be facing legal . 3 Hair Perfector. It was filed on February 9, 2023 in the U.S. District Court for the Central District of California. BeautyMatter 2023 Olaplex products are safe and effective, as millions of our customers can happily attest. Several of the products have won beauty awards and are sold on the Olaplex website, as well as in Sephora and Ulta from $30 to $96. Access your favorite topics in a personalized feed while you're on the go. Overall, she spent $977 on products from 2018 to 2021, according to Sephora online receipts. The complaint against Olaplex is the most recent in a string of lawsuits leveled against haircare brands in the last few years, including Devacurl, It's a 10, and Unilever. Olaplex's image troubles come at the heels of the company's declining streak since going public in 2021. Plaintiffs are seeking attorney's fees, monetary damages and a jury trial. The FDA determined that sodium benzoate in concentrations up to 0.1 percent by weight is safe for use in hair care products. Some of these include: DEA, aldehydes, formaldehyde, gluten, nuts, parabens, phosphates, phthalates, and sulfates. Updated: Feb 23, 2023 / 09:30 AM PST. We don't know if they changed anything else in their hair routines that could have caused such issues. 2023 BBC. An advertisement for Olaplex hair products. Having a patented ingredient unique to their product is a good thing. Olaplex a.k.a. 1st Fl, Ste 2268A Landmeier Rd Elk Grove Village, IL 60007. In the video, she zooms in on partial strands of hair sticking up from her head. They list on their website current class action lawsuits and settlements to keep people informed. "We have full confidence and believe in the safety and efficacy of our products, which are thoroughly tested in-house and by independent third-party laboratories.". The brand known for its ability to repair damaged hair is facing its biggest challenge yet: repairing a damaged reputation brought on by numerous consumer complaints and pending lawsuit. The Olaplex lawsuit filed on February 9, 2023, in the U.S. District Court Central District of California alleged that the Olaplex products led to hair loss, bald spots, scalp irritation, brittle hair, and hair breakage. Launched in California in 2014, Olaplex claims that its products, using patented chemistry, are scientifically proven to restore damaged hair. Since then, its stock price has fallen 75% and Olaplex slashed its forecast for 2022 sales. According to the lawsuit, each variety of Olaplex products contains "known skin irritants and sensitizers," which can cause allergic contact dermatitis and, consequently, "extreme diffuse hair loss.". Read about our approach to external linking. But despite negative claims about the brand, others have reported a more positive experience using Olaplex products. With regard to the Olaplex products one-time inclusion of lilial, a synthetic scent ingredient, the lawsuit says the European Union Scientific Committee on Consumer Safety in 2020 demanded that the ingredient be phased out of hair and beauty products by March 2022. The case also contends that Olaplex products include an excessive amount of plasticizing agents such as glycol, the overuse of which can weaken and damage hair. We are no longer accepting comments on this article. If you want more information on how to start a class action lawsuit, head on over to this page. Manage Settings The suit adds that the Olaplex products also contain non-water-soluble substances that can cause users to develop clogged, inflamed, impacted and infected hair follicles. This condition, known as seborrheic dermatitis, is characterized by red, itchy, inflamed, blistered, flaking or scaling skin and hair loss, the suit says. Olaplex did not comment specifically on the Canadian lawsuit or refunds. One woman says her hairdresser recommended it and that she noticed a difference after just the first use and plans on buying more. It's difficult to know just how many refunds Olaplex has issued. The new lawsuit alleged that if Olaplex had provided more information about such complaints, customers could have avoided going from "doctor to doctor desperate for answers" to learn if some other underlying health condition was the cause of their hair issues. You cant see their posts without joining the group, but there is some information given in their rules. If you are researching different brands to find the perfect hair growth products for your hair, you may have found the Olaplex brand. Another person wrote: 'Please, please do your research before using this product. No-Cap8698 3 days ago. ', Actress Kristin Cavallari told her 4.5 million followers: 'This is not an ad at all. They disputed the brand's social media messaging that its products could revive "compromised hair.". Olaplex, the bond-building hair care brand long-praised by influencers, celebrities and hairstylists alike, is being sued by about 30 customers for hair- and scalp-damage claims. Olaplex and Cosway have instead implemented what is essentially a voluntary and entirely self-serving partial recall, merely allowing customers to return Olaplex products with no questions asked for a full refund, regardless of the date of original purchase or amount of product left in the bottle, the case relays. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. A lawsuit claims Olaplex products contain allergens and irritants that cause hair loss and dry, brittle hair. Olaplex products are also cruelty-free, pH-balanced, and vegan. She told Insider that she sent Olaplex her receipt on Sunday after seeing other buyers post about getting refunds in the Facebook group, "Olaplex Hair Loss/Hair Damage?". They just are kind of vouching for themselves rather than sounding concerned.". Genute said she suspected Olaplex caused the damage because a February blood test showed she had no vitamin deficiencies or other health problems, she had not started any new medication, and her hair began returning to normal "right away" after she switched to a drugstore conditioner. Ad at all dry, brittle hair. `` the Instagram to her LinkedIn... In the U.S. District Court Central District of California started using Olaplex shampoo conditioner. Inc. will be facing legal fall out is due to using it incorrectly their website current action! Find the perfect hair Growth products for your hair to fall out is due to using it incorrectly facing.... To her personal LinkedIn, adding the caption Olaplex fires back with facts and science at.! Lawsuit from customers claiming its products damaged their hair routines that could have caused such issues damages... 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