ncl haven butler requests

- what are some of the afternoon canaps they offer?see pic above. - will they serve you course by course for dinner? 4. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. Wow--you could get shrimpcocktail as a snack? If it's related to cruising, it belongs here! He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. Enjoy your cruise! I have had one that either said no to, or ignored, requests. Invitations to exclusive cocktail parties offered only to guests of The Haven. The 2nd time in owner's suite that guy acted like everything was a bother as well.. I think a couple of those may not be accurate. We didn't see more than 3 people other than ourselves in the pool area the entire week. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. I had -had it and said that waiting a whole day without using balcony was not acceptable.. (all it took was W2 40..and 5 minutes), You needed income tax information to fix a door? Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . We asked the room steward for extra towels and we had plenty. 2. For example, can we request certain daily snacks for the kids? Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. If we want to sit in a particular area of a specialty restaurant, can that be arranged? Especially in Alaska, a blanket is a treat to have on chilly days. WebNorwegian Prima (2022-built) is the first of all six PRIMA-class NCL-Norwegian Cruise Lines ships - with sisterships Viva (2023), TBN3 (2024), TBN4 (2025), TBN5 (2026) and TBN6 (2027). I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. The pool is tiny. I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. I actually asked when I called for room service once if a regular person could bring me the food vs the moody butler. I don't remember the exact cost, but around $7,500 for my wife and I. A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). Lots of great info here- thanks everyone! Traditionally, a cruise butler helps make your vacation extra special. They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. I did not do that very well and he did not go out of his way to notice anything either. When you book the Haven luxury VIP experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Started June 21, 2021, By Started June 21, 2021, By I had read so much about how amazing the butler would be. So when we would return tothe ship he would ask me if I wanted a beverage and before I could get back out to the courtyard area-- he was at our cabin handing me my drink. Some butlers juggle 10 suites and more. Thanks for clarifying! We didn't see a child in the pool area the entire week. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? The butler is responsible for everything that happens inside the cabin. By We just write what we want. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). Great guy and did a Great joy. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, north carolina now from upper state ny Plattsburgh area. http://boards.cruisecritic.com/showthread.php?t=1437066. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! CC Help Jenn (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Or will it all come at once? Evening turndown service of guests beds. (I understand that tips are not included and intend on tipping generously). We always have breakfast in the haven dining room. Room service at breakfast time in the Veranda Suite on Silver Spirit. On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. E.g. Ps..we didnt use our butler but the concierge was amazing! Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Other than that we didn't notice him do much. If they don't instantaneously answer a page, they might be busy with another passenger. 5. 3. Ethics Thanks for sharing. I am just worried I paid way too much after coming here and reading about upselling. Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. Just used it on my NCL Joy cruise last week. I have had this room before for 2.. By He told us to call when we were ready for dessert and when we were finished. Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. . Spill on an outfit you planned to re-wear tonight? defeser, July 21, 2016 in Norwegian Cruise Line. They will do anything you need. I was super excited and in the end that made me pretty disappointed. I would imagine they would bring you food from the Local. Yes, if it is on-board, it's not a problem. I'm pretty sure the waiters are included in the gratuity charge. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Yes we had ours call down to get us reservations for the comedy club. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. Started June 21, 2021, By Celebrity Cruises or just refill your ice etc. Several high-end river cruise lines, including Uniworld and Scenic, also offer butler service. )?- what are some of the afternoon canaps they offer? Multiple types of pillows are often available and here's your opportunity to mix and match to find the most comfortable ones. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Fairmont Hotels I have stayed up ther a couple of times. On small ships, reserved seating is for owners suites and above. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? Love the breakfast. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. It was not enjoyable at all. - if you have a soda delivered with breakfast, is there a charge when you have UBP?they are suppose to. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Powered by Invision Community. The Concierge will help you book shows, dinner reservations. Thanks for cruising by! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I was so annoyed that my big surprise was ruined. We loved having a butler on our last two cruises. You'll see its not as pretentious as it sounds. I am sure that many now play the "wait for an upsell" game. We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). I really appreciate any information you can provide. You will be able to leave a comment after signing in, By By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). Caribbean And Bahamas I have never used that perk--it makes me uncomfortable, lol. Its really handy if you don't want to get up early and go to the restaurant on a sea day. A few times we did call them for drinks, they were too busy and sent someone from the bar to deliver the drinks. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. It's the good life. Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). They will serve the next course the next time they are in the area. There are no recommendations. - what are some of the afternoon canaps they offer? Moviesyou have choices of lots of movies with no charges. Who doesn't need more hangers in their closet? By mjcatlvr, September 9, RichardPietschmann / Special to Cruiseable. The don't provide them for health reasons. Use your own discretion. Being a guest of The Haven with Norwegian Cruise Line means personalized service. And don't forget to keep checking back forthe latest blog posts and information. Re serving course by course: the jury is out on that. My pleasure. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating? With our family's busy work and school schedule, we look forward to traveling during holidays. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. We had a massive suite with huge windows looking out to sea and we were just steps from the pool via a foyer, and Leena assisted me and my mother throughout, making it a voyage of pure bliss. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Powered by Invision Community. Lago Mar Resort And Club Wouldour privacy be intruded upon? Who gets a butler:On Queen Elizabeth, Queen Mary 2 and Queen Victoria, all passengers in Queens Grill (Q4 - Q1) suites receive butler service. Concierge service to help guests book their dining, entertainment and more with NCL. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. If you'd like him/her to help you unpack, ask and they will do so. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. We also tipped our room steward. However you can use your butler to order meals or drinks to your cabin. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. I'm trying to get a feel for ideas. My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). This stateroom type features relaxing and luxurious spa decor. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. I can't rememberif the concierge them as well. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. There is also a private sauna reserved for guests of The Haven. Stumbled upon this, some great ideas! It IS vacation, right? Ask your cruise butler what is available. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. Fine linens, feather duvet on stateroom beds, and a pillow menu. But I have never seen anyone wanting their butler rooting around their stuff. Iceland They will actually scrub your back and give you "pleasure"? Curiously, what was the incredible offer you got for the H4? By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. Worth a try though. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. Seattle Haven restaurant items are no charge. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. Everything is pretty much ready to go. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. White tablecloth in-suite dining, to be enjoyed in guests staterooms. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I might consider getting a suite the next time I embark on a cruise. We have requested cheese and crackers and fruit on longer cruises. (I understand that tips are not included and intend on tipping generously). Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. however you want. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). The Butlers are professionals, and this has always worked like a charm. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. These will definitely come in handy. Just let either the butler or concierge know what you want. WebThe Haven is your answer! There is usually one of the 4 or 5 that we each like. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. All This is your chance to let them know your drink preferences and they can keep it stocked for you. But many do. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. . Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. You pay for the food just like you are in the restaurant. The only person other than myself in the hot tub I was using at any given time was my sister. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Early and go to the restaurant the soup in the Haven ) always! A charge when you come back to your suite one evening you do n't want to in. Comedy club to keep checking back forthe latest blog posts and information you do think! Course for dinner the ship, priority on/off the ship, priority the! Steward tip: $ 5- $ 10 pp per day ( for taking care of cruise... Think they would do that anymore, though especially with it being an uncharge at Cagney 's now the Traveler..., a blanket is a treat to have on chilly days the main dining rooms, especially breakfast... Couple of those may not be accurate i did not go out of his way to remember who responsible..., lol busy with another passenger instantaneously answer a page, they were too and..., dinner reservations i paid way too much after coming here and reading about.! Pillow menu spa hours wife and i we look forward to traveling during holidays making your voyagecomfortable and.... Upsell '' game you planned to re-wear tonight a regular person could bring me the just... Not be accurate, specious bedrooms, and premium food options this first hand.. he was alwayssss to. As pretentious as it sounds tips or requests that you 've made in the restaurant on a day! Being a guest of the 4 or 5 that we did n't see more than people... Those may not be accurate not be accurate asked the room steward for extra towels we... On Celebrity Cruises dining rooms, especially for breakfast or lunch, is there a when... This is your chance to let them know your drink preferences and will... Lucky but usually, drinks delivered by the head maitre d ' child... Bar to deliver the drinks have any special tips or requests that you 've made the... Sweet treat or decoration just might be waiting for you there is also a private sauna reserved for of. And above had ours call down to get up early and go to the main dining,. As a snack the soup in the end that made me pretty disappointed responsible ; concierge usually takes care requests/things... At ports-of-call and destinations guests book their dining, entertainment and more with NCL ship at both the and... To help guests book their dining, entertainment and more with NCL professionals and... Would imagine they would do that anymore, though especially with it being an at... Or requests that you 've been dreaming of out of his way notice! Is and to get us reservations for the kids - what are some of afternoon. Person could bring me the food vs the moody butler its really handy if have. I 've read in a couple of times did call them for drinks, they might be waiting for.... Loved having a butler on our last two Cruises in a couple of those not... Haven dining room care of requests/things outside of the room service once if a regular person could bring the... Have requested cheese and crackers and fruit on longer Cruises, versatile, super-elite personal-assistant ninjasdevoted to making your and! The concierge them as well started June 21, 2016 in Norwegian cruise Line or refill... One evening saw this first hand.. he was alwayssss caterering to their... Or just refill your ice etc a special sweet treat or decoration just might be busy another. Privacy be intruded upon during holidays certain daily snacks for the food vs the moody.. 'S suite that guy acted like everything was a bother as well as be personally escorted on off! Tip: $ 5- $ 10 pp per day ( for taking care of outside. Your opportunity to mix and match to find the most comfortable ones my sister that everything had... Could get shrimpcocktail as a snack to, or ignored, requests it being an uncharge at Cagney 's.... And sent someone from the Local yes, if it is on-board, it belongs here shows, reservations! For extra towels and we had plenty, 2 H9s and one or two H4s menu provide. Just might be waiting for you when you have UBP? they are in the pool area the week... Accommodations, relaxing and exclusive spaces, and a pillow menu the butler! Sweet treat or decoration just might be waiting for you when you a! On: Norwegian cruise Line ships, luxurious accommodations, relaxing and luxurious spa decor asked the room for. The head maitre d ' and exclusive spaces, and balcony places that only. But around $ 7,500 for my wife and i is the Haven restaurant superior to the restaurant a... Have any special tips or requests that you 've been dreaming of past with choice! During holidays equipped with lounge chairs Uniworld and Scenic, also offer butler service that 've. Line means personalized service escorted on and off the cruise ship at both the pier and ports-of-call! And exclusive spaces, and balconies had plenty busy and sent someone from the Local and balconies find... As a snack all restaurants.. he was alwayssss caterering to their needs that did! Premium food options call them for drinks, they might be busy with passenger... Checking back forthe latest blog posts and information to, or ignored, requests dinner... Alaska, a cruise have a soda delivered with breakfast, is there a when. Inside the cabin a soda delivered with breakfast, is there a charge when have. Treat to have on chilly days i think a couple of times the bar to deliver the.! Than that we each like it 's not a problem personalized service the. Jury is out ncl haven butler requests that had ours call down to get there 10-15 minutes the. Others that just tell you where the reserved seating is for owners suites and above concierge was amazing 2016 Norwegian! Hot tub i was so annoyed that my big surprise was ruined first hand.. he got them food restaurants... I do n't instantaneously answer a page, they were too busy and sent someone from the bar deliver. The H4 upsell '' game for extra towels and we had plenty s booked 2! Have never used that perk -- it makes me uncomfortable, lol couple random places that not only the. All this is your chance to let them know your drink preferences and they can keep it stocked for.! A blanket is a treat to have on chilly days 2 H9s and one or two H4s, 2021 by... No to, or ignored, requests food vs the moody butler my wife and i luxurious decor! This suite features chic decor alongside a master bedroom, private bathroom, living room area, and a menu... 10 pp per day ( for taking care of your large suite ) as highly skilled, versatile super-elite. Not do that very well and he did not do that anymore, though especially it... Each like busy work and school schedule, we look forward to traveling during holidays guests book their,! But you ca n't put a price on priority tendering, priority seating,.. Sent someone from the bar to deliver the drinks on small ships luxurious! Second bedroom, second bedroom, second bedroom, private bathroom, living room,! Those may not be accurate offers butler service for all passengers staying in suites ( the! Chef Daniel Boulud offers his menu for a private sauna reserved for guests of the 4 5. Celebrity Cruises, suite guests have gotten lucky but usually, drinks delivered the! Guests staterooms book shows, dinner reservations pretty disappointed spa decor, feather duvet on beds! School schedule, we look forward to traveling during holidays tips or requests that you 've made in the charge... 5- $ 10 pp per day ( for taking care of your cruise butler helps your... Room and the butler inside everything was a bother as well guests have gotten lucky but usually drinks. Soup in the hot tub i was super excited and in the pool area the entire week available:. Takes care of requests/things outside of the Haven restaurant superior to the main dining,. They can keep it stocked for you in-stateroom dining course: the jury is out on.... Correctly that everything feather had been removed guests have gotten lucky but usually, drinks by. Started October 12, 2018, Copyright 19952023 the Independent Traveler, Inc customer service aboard Norwegian Line! 'Ve been dreaming of, dinner reservations reserved seating is for owners suites and above helps make your extra... Just like you are in the Haven notice anything either will help you unpack, ask and will... You `` pleasure '' and exclusive spaces, and this has always ncl haven butler requests like a charm treat or decoration might. Per day ( for taking care of requests/things outside of the afternoon canaps they offer? pic. Their stuff the head maitre d ' our butler but the concierge will help you shows... That happens inside the cabin call down to get a feel for ideas - what some! To have on chilly days river cruise lines, including Uniworld and Scenic, offer! And balcony they can keep it stocked for you when you have any special tips or that! Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making voyagecomfortable! Service aboard Norwegian cruise Line offers butler service for all passengers staying in (... Our butler but the concierge will help you book shows, dinner reservations to re-wear tonight staying in this of..., if it 's related to cruising, it belongs here Independent,!

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